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What is your character name in New World: Kr1eger
What server/world did you experience your issue on: Barri
Describe the issue you are experiencing: As you can see the screenshot, me and some of my friends having the same issue on different accounts. The game takes the transfer money but then gives an error, after that transfer button shows as “Free Transfer”. I’ve been having the same issue for 2 days.
When did this happen? (Date and Relative time; please include your timezone) 27.01.2023 8.30pm CET
I’m really sorry about the issue you are facing, this is clearly not the experience that we want for you as players, here are some troubleshooting steps that might help you to have this solved right away:
If those steps don’t work then I can recommend you to reach us via player support using the following link to create a support ticket and review your case in more depth:
Please make sure to add this post link as well as the DxDiag and Gamelogs through a sharing link from a Cloud Storage like Google Drive to the support report, you can pull it following this steps:
DxDiag report:
Go to Windows Start search bar and type dxdiag.
Click on dxdiag.exe.
When green progress bar goes away, select Save All Information and save the file to their desktop.
GameLogs:
Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\
If you need further assistance in any other issue please don’t hesitate in reaching us again!
I have also been encountering this issue for the last 24 hours. Have tried multiple PCs with the same result. My friend logged into their steam account on my PC and was able to transfer successfully.