Transferred to wrong server

Hello. I transferred to Orun when I should have transferred to Castle of Steel. Is it possible to have my character transferred over to Castle of Steel?

XD nope have fun waiting for another token

Hello @Cinderelli ,

Greetings! :handshake:

I hope you are doing well :slight_smile:

On checking I can see that server Orun is a Full (creation of new characters is unavailable) . Full servers are locked for character transfer.

  • Was the server Orun not full when you had tried to switch to this server?

  • While transferring did you choose Orun and without any notification system transferred you to Castle of Steel(which was not your previous server)?

If the answer for both the questions is β€œYes” , I would request you to kindly reach out to our live support to check out for the possibilities by escalating with them, using the link below-

Thank you for understanding!

I apologize for any inconvenience this may have caused.

See you at Aeternum! :sunflower: :evergreen_tree:

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Thank you for your prompt response.
Castle of Steel is the server I should have transferred to.
Orun was not full when I transferred there about 30 hours ago.

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Hello @Cinderelli ,

You are most welcome :slight_smile:

Thank you for confirming! In this case kindly reach out to support.

You can also provide the link of this post for reference.

Take care :slight_smile:

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