Trophies Disappeared

[PlayaTM]

• Character Name - PlayaTM
• Issue that occurred - 2 Minor Loot Trophy and 1 Major Fishing Trophy disappeared when I tried to place them. I bought 2 MF and 3 Minor. Placed them in one house then went to the next and there were no longer in my inventory.
• Time and Date - 12/18/2021 ~9:45 PM CST
• World/Server - Eden
• Location where the issue occurred - Reekwater and Morningdale
  *Any steps that can be taken to reproduce the issue - Try to place a trophy in a house that already has one it just disappeared. It seems to be reproducible because it happed in both Reek and Morningdale. Was replacing minor fishing with a major and did not remove it. When I removed the minor and tried to replace it with the major both were gone from inventory.

[AMK]

Hello @PlayaTM,

I’m sorry your trophies disappeared when you tried to place them and they no longer show up in your inventory.

While missing items can really be a bummer, i would suggest you to try few steps and see if it solves the issue,

Starting with verifying game files integrity through steam -

Steam Support :: Verify Integrity of Game Files.

Once this is done, restart your computer and relaunch the game to check your inventory, to see if any changes.

If the issue persists, send me a PM with dxdiag report and at-least 3 latest log files.

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

Press Windows+R on the keyboard, type %appdata% and press enter.
Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
Paste the contents of the file into your message.
I will then escalate the concern and update you when I have any information from the team.

Looking forward to your reply.

Have a great day!