****** Please make sure you fill out the following information before submitting a report ******
Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here
To report a player or company for Code of Conduct violations, please do so here
What is your character name in New World: Shoto Oshiro
What server/world did you experience your issue on: Niflheim
Describe the issue you are experiencing: My twitch skins are showing silver/grey and not the blue/pink the should. In the skin selection it shows the correct colour but when you select the skin it has the design but loses the colour
Is this a bug or an exploit (if exploit, follow the instructions here: [Dev Blog] How to Report Exploits - Updated 38): It is a bug
(if a bug) How did the issue effect your gameplay: It kind of defeats the purpose of watching twitch for hours to acquire these and puts me off playing
(if a bug) Were you able to recover from the issue: No
(if a bug) Please include a screenshot or video of the issue that you have experienced:
What are the steps to reproduce the issue as you experienced: I have tried verifying game files and reinstalling and both failed
When did this happen? (Relative date and time; please include your timezone) Since the big update on Tuesday 18th October 7pm GMT.