Umbral shard dissapered

BUG:
I attempted to upgrade my Bloodline’s Curse Earring 594 to 620 GS and in the process, my shards were deleted. It also deleted the shards that I had in my inventory. I lost almost 2000 umbral shards. This is very frustrating because i need the third perk from that earring to finish my build.

Hello @twobola

Thank you so much for taking the time to report this issue on the forums I totally understand how this situation can impact your gameplay and progression. Let me apologize about this and suggest to contact the chat support and escalate this issue in order to take the necessary action on it.

Best wishes adventurer!

1 Like

i have an solution for this bug, instead of upgrading my item directly to 625 GS, i upgraded to 600 GS first, them to 625 GS.

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.