Unable to cancel a sell order because it doesn't exist

@Kay @Luxendra this has been an issue for so long. Any update on when it’s actually going to be fixed?

It is weird how some of us are getting fixed but not others. Maybe they are going through the list of members that posted in the megathread and manually fixing each one? I know both @loukan and me were fixed today.

The team is continuing to address this issue.

At this time, we are going through the megathread to investigate those edge cases and unblocking players once we understand what those particular cases are, along with anyone on the list who falls under the same edge case.

Post here people if you haven’t already:

Posted many times in this forum over the 16 days of the issue.

  • What is your character name in New World: I Want In GameGF
  • What server/world did you experience your issue on: Takshasila (EU)
  • Describe the issue you are experiencing: Cannot cancel an item in trading post - “Something went wrong. Please try again” it had 28 minutes left before it expired so I thought I would wait and not raise a ticket. closed the game and came back an hour later and the item had relisted itself for another 24 hours and I still cannot cancel.
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: Unable to server transfer to finally play with friends since release.
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: New World Bug - YouTube
  • What are the steps to reproduce the issue as you experienced: List aged wood on this server I guess.
  • Character Name: Tavern Bob
  • Server/World Name: Ismerus Theta
  • Have you tried to transfer before? If so, please provide the date: Started trying today.

Write it in the other thread I linked above to get help, this isn’t the main thread they check.

Character Name: The Divines
Issue that occurred: can’t transfer server as it says there is an active trade in the trading post, while it’s displayed that i have none active trades.
Time and Date: 11/04/21
World/Server: Vanaheim Astra \ Menkar
Location where issue occurred: all cities


orders

please delete the active lots on the trading post, I don’t need compensation.

Char: Tzina
Serv: Annwyn
dxdiag: ------------------System Information------------------ Time of this r - Pastebin.com
logbackup: <2021-11-05 06:08:29.468>: [Info]: BackupNameAttachment=" Build(1476313) 05 Nov - Pastebin.com

Gosh, clear my auction lots, please, I can’t do transfer about three weeks for now

How can this still be an issue? 3 weeks of the same error, reported multiple times. All my friends are now level 60 and I’m 35 because I refuse to play this game alone.

Another dev update, please? Has the work on the megathread stopped? What is going on? This is ridiculous!

I have had this issue for weeks now, an auction that won’t cancel the same as the above poster. my friends have all transferred and i have a ticket pending for 3 days with the devs. I need something done about this ASAP.

Name: AJW
Server: Yomi
region: AP south east

DX diag

Cant do the game log as its to large, but the ticket has it if a dev or GM picks this up under my name.


hi i am unable to transfer due to this bug…

Name: TerrapinSation
World: NA East Hufaidh
World i would like to transfer to: NA East Themiscyra
never been able to transfer, been trying for a week
transfer menu says i have active orders but i do not have anything in my active orders.



  • What is your character name in New World: Aunshi
  • What server/world did you experience your issue on: Tupia
  • Describe the issue you are experiencing: I tried to cancel all my sell orders on the Trading Post because I wanted to transfer. But I am unable to cancel one, it keeps loading when I click “Yes” to cancel it, then I get the message “Something went wrong, please try again”. How do I know the sell order doesn’t exist on the Trading Post? Because it doesn’t show up to others. The auction relists itself after it expires so I got no way of fixing this by myself. I need help.
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: Unable to transfer and to follow my guild
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
    https://cdn.discordapp.com/attachments/287542894896611334/908330535728869396/unknown.png
  • What are the steps to reproduce the issue as you experienced: Unsure

I am still stuck a week later on a dead server, cant do OPR, cant do expeditions, all my friends have transferred off server to our new home.

I have an auction that i cant cancel, and it keeps refreshing its timer.

Character Name: Vultur
Issue that occurred: cant disable my active 1 orders to make a transfer
Time and Date: 10/30/21
World/Server: Vanaheim Xi \ Annwyn
Location where issue occurred: all cities

please delete the active lot on the trading post, I don’t need compensation.

  • Asvaldar

  • Hyperborea

  • I tried to cancel all my sell orders on the Trading Post because I wanted to transfer. But I am unable to cancel one, it keeps loading when I click “Yes” to cancel it, then I get the message “Something went wrong, please try again”. How do I know the sell order doesn’t exist on the Trading Post? Because it doesn’t show up to others. The auction relists itself after it expires so I got no way of fixing this by myself. I need help.

  • Is this a bug or an exploit: Bug

  • (if a bug) How did the issue effect your gameplay: Unable to transfer and to follow my guild

  • (if a bug) Were you able to recover from the issue: No

  • (if a bug) Please include a screenshot or video of the issue that you have experienced:

  • What are the steps to reproduce the issue as you experienced: Unsure

COME ON DEVS… This is absolutely horrendous. There are people literally stranded on dead servers cut off from their friends with little to no communication regarding fixes. Sort it out PLEASE

@Kay @TrevzorFTW @Standor

How is this even still an issue. I have had this issue since the very first go live of server transfers. It’s been over a month and still no fix for the trading post bug. I must be the only person left on my server as when I login to check if it’s been fixed there is no chat and nobody to be seen.

Please just fix this issue already. Reset all trading post items, how hard can it really be?