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What is your character name in New World: TINeedancr
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What server/world did you experience your issue on: Camelot
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Describe the issue you are experiencing: Played the PTR last night, now I get an unable to connect to server error. check your internet.
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Is this a bug or an exploit: bug
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(if a bug) How did the issue effect your gameplay: I cant play. RIP
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(if a bug) Were you able to recover from the issue: NO
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(if a bug) Please include a screenshot or video of the issue that you have experienced:

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What are the steps to reproduce the issue as you experienced: I played the ptr now i can login to my regular character. I tried all the recommended fixes already online, deleting the folders in app data, restarting, restarting router, installing anit-cheat again, etc. Unfortunately that is the extent of my tech ability.