Unable to deal damage or be damaged in expedition boss fights

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Don’t forget to check the [Known Issues List](Issue is not noted in the known issues list, but I did see multiple other closed/ignored posts about the issue over the past year) to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find [here](issue not present)

  • What is your character name in New World: PillsburyEggBoy
  • What server/world did you experience your issue on: Heliopolis
  • Describe the issue you are experiencing: Unable to damage or be damaged by bosses in expeditions, also unable to use teleporters in Tempest
  • Is this a bug? (If this is an exploit, please follow the steps here: Bug yes, exploit not really, I don’t think you can gain anything from the this.
  • (if a bug) How did the issue affect your gameplay: couldn’t fight the bosses, and was locked out of all teleporters in Tempest.
  • (if a bug) Were you able to recover from the issue: No. Tried relogging, dying, leaving expedition and warping back in, being kicked and re-invited, tried two separate dungeons.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: Just imagine a man doing the gleemite skip against isabella while she stabs all their comrades.
  • What are the steps to reproduce the issue as you experienced: Started in Tempest, didn’t notice anything out of the ordinary till I couldn’t teleport
  • When did this happen? (Date and Relative time; please include your timezone): around 7:00PM EST on 12-12-2022

As a note and point of clarity to expand on the issue, I was not able to use any teleporters in tempest, I would just stand in them. Additionally, when I tried to cast myself into the fire in tempest to respawn in an attempt to fix, I instead found myself taking mild fall damage and falling all down to the lava where I could walk around under the map.

In boss rooms adds would sometimes aggro on me, but I could not damage them or take any damage(I tried multiple weapons, I was able to swap weapons mid fight, multiple abilities both single target and AOE, and even Ice pillar). I was able to rez allies, but if everybody else in the fight died, the boss ended as if I wasn’t in the room.

Last troubleshooting of note is that I was able to initiate the boss fight(this was attempted when the issue repeated in genesis after it happening in tempest the first time), the rest of the party waited at the door and I ran in, the boss activated when I got close.

Did you happen to write a semi long message in chat while in the dungeon? Like 2 or more lines of text?

Ps the only way to fix this is to have everyone leave the dungeon (one person must stay inside) so you either have 4 ppl leave and rejoin, then the person who previously stayed must leave. Or one by one everyone leaves and rejoins

I very well may have, but I’m not sure, I didn’t even think about a chat message being a possibility.

I can test the fix you noted when I can get a group together next, I don’t want to waste randoms time with that just in case it doesn’t work. Thanks for the reply of something to try though, have you had this happen to you before?

yeah had it happen to myself and happened to one other person I was playing with.

This is a known issue and is being investigated. Thanks for letting us know you’re facing this issue as well however.

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