Unable to Login : Blocked: Suspicious Software or Corrupted install detected

Immediately after selecting my character, I get the following error message:

Blocked: Suspicious Software or Corrupted install detected

Username: Gl0balinfecti0n6
Server : NA East Moriai

I have tried the following -

  • Rebooted
  • Verified game files
  • Uninstall / Reinstalled
  • Flushed DNS / Rebooted router
  • Tried a different computer
  • Ensured all drives are updated

The only software running in the background is -
-ASUS Armory
-NVIDIA Experience
-Discord
-Adguard

I have disabled these as well with no sucess.

I have 540 hours of playtime. ( Does not include queue time waiting ) this is incredibly frustrating.

My game logs -

<2021-11-04 09:08:24.947>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 39, AssetBus::context.m_queue.size(): 66, waitingRefs (from bus): 0
<2021-11-04 09:08:24.963>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 41, AssetBus::context.m_queue.size(): 17, waitingRefs (from bus): 0
<2021-11-04 09:08:24.979>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 41, AssetBus::context.m_queue.size(): 32, waitingRefs (from bus): 0
<2021-11-04 09:08:24.995>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 39, AssetBus::context.m_queue.size(): 11, waitingRefs (from bus): 0
<2021-11-04 09:08:25.011>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 39, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:25.027>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 39, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:25.043>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 38, AssetBus::context.m_queue.size(): 1, waitingRefs (from bus): 0
<2021-11-04 09:08:25.062>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 38, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:25.078>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 38, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:25.094>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 31, AssetBus::context.m_queue.size(): 7, waitingRefs (from bus): 0
<2021-11-04 09:08:25.113>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 30, AssetBus::context.m_queue.size(): 1, waitingRefs (from bus): 0
<2021-11-04 09:08:25.368>: [Info] (AZCore): [AsyncMapUnload] DONE waiting… numJobs 0, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:25.368>: [Info] (AZCore): [AsyncMapUnload] …allowing map change
<2021-11-04 09:08:25.368>: [Info]: ============================ Loading level NewWorld_VitaeEterna ============================
<2021-11-04 09:08:27.091>: [Info]: CGame::InitCoatlicueTerrain
<2021-11-04 09:08:27.100>: [Info] (AZCore): [GameMessagePort] ProcessPendingReliableMsgQueue processing 334 messages from m_pendingUnexpectedMsgs
<2021-11-04 09:08:27.102>: [Info] (AZCore): [GameConnection] Report Error: Reason: 50 BannedUntilEpochMS: 0d
<2021-11-04 09:08:27.102>: [Info] (AZCore): [Game] CGame::OnConnectionFail: OnConnectionFail: Reason: 50
<2021-11-04 09:08:27.102>: [Info] (AZCore): [Game] CGame::ActorContainerDisconnect
<2021-11-04 09:08:27.102>: [Info] (AZCore): [GameConnection] GameConnectionWrapper::Disconnect
<2021-11-04 09:08:27.102>: [Info] (AZCore): [Game] CGame::OnDisconnection: Disconnected from REP
<2021-11-04 09:08:27.107>: [Info] (AZCore): [GameConnection] GameConnectionWrapper: disconnected from REP
<2021-11-04 09:08:27.111>: [Info]: [ERROR] ClientSDK: @mm_csdkerr_disconnect
<2021-11-04 09:08:28.220>: [Info] (AZCore): [GameConnection] Update state WaitingForPlayerSpawn to new state Disconnected
<2021-11-04 09:08:28.220>: [Info] (AZCore): [Game] CGame exiting to main menu
<2021-11-04 09:08:28.220>: [Info] (AZCore): [ClientContext] Cleanup()
<2021-11-04 09:08:28.288>: [Info] (AZCore): [streamingGDEManager] Initialize()
<2021-11-04 09:08:28.289>: [Info] (AZCore): [AsyncMapUnload] Loading of map “frontendv2” deferred in order to async unload previous level “NewWorld_VitaeEterna”: starting async unload…
<2021-11-04 09:08:28.289>: [Info] (AZCore): [AsyncMapUnload] Lumberyard Connection State: “Disconnected”
<2021-11-04 09:08:28.289>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 0, AssetBus::context.m_queue.size(): 454, waitingRefs (from bus): 0
<2021-11-04 09:08:28.289>: [Info] (AZCore): [GameConnection] Initialize current retry count : 0
<2021-11-04 09:08:28.289>: [Info] (AZCore): [GameConnection] Initialize current retry count : 0
<2021-11-04 09:08:28.289>: [Info] (AZCore): [GameConnection] GameConnectionWrapper::Disconnect
<2021-11-04 09:08:28.296>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 82, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:28.395>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 137, AssetBus::context.m_queue.size(): 472, waitingRefs (from bus): 0
<2021-11-04 09:08:28.449>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 0, AssetBus::context.m_queue.size(): 268, waitingRefs (from bus): 0
<2021-11-04 09:08:28.532>: [Info]: [Vivox] VoiceChatSystemComponent: invalid input device id {0.0.1.00000000}.{c6c2d4e4-7a5b-42c8-9b4e-6fe26844e1d9}
<2021-11-04 09:08:28.532>: [Info]: [Vivox] VoiceChatSystemComponent: invalid output device id {0.0.0.00000000}.{143be59f-e169-4413-9d42-d5fd9afa6d14}
<2021-11-04 09:08:28.756>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 0, AssetBus::context.m_queue.size(): 1, waitingRefs (from bus): 0
<2021-11-04 09:08:28.858>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 0, AssetBus::context.m_queue.size(): 1, waitingRefs (from bus): 0
<2021-11-04 09:08:28.894>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 7, AssetBus::context.m_queue.size(): 1, waitingRefs (from bus): 0
<2021-11-04 09:08:28.910>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 21, AssetBus::context.m_queue.size(): 7, waitingRefs (from bus): 0
<2021-11-04 09:08:28.926>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 5, AssetBus::context.m_queue.size(): 33, waitingRefs (from bus): 0
<2021-11-04 09:08:28.942>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 12, AssetBus::context.m_queue.size(): 20, waitingRefs (from bus): 0
<2021-11-04 09:08:29.039>: [Info] (AZCore): [AsyncMapUnload] waiting… numJobs 1, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:29.429>: [Info] (AZCore): [AsyncMapUnload] DONE waiting… numJobs 0, AssetBus::context.m_queue.size(): 0, waitingRefs (from bus): 0
<2021-11-04 09:08:29.429>: [Info] (AZCore): [AsyncMapUnload] …allowing map change
<2021-11-04 09:08:29.429>: [Info]: ============================ Loading level frontendv2 ============================
<2021-11-04 09:08:31.602>: [Info]: [Vivox] VoiceChatSystemComponent: invalid input device id {0.0.1.00000000}.{c6c2d4e4-7a5b-42c8-9b4e-6fe26844e1d9}
<2021-11-04 09:08:31.602>: [Info]: [Vivox] VoiceChatSystemComponent: invalid output device id {0.0.0.00000000}.{143be59f-e169-4413-9d42-d5fd9afa6d14}
<2021-11-04 09:08:31.799>: [Info]: CGame::InitCoatlicueTerrain
<2021-11-04 09:08:37.986>: [Info] (AZCore): [Game] CGame exiting to main menu
<2021-11-04 09:08:37.986>: [Info] (AZCore): [GameConnection] Initialize current retry count : 0
<2021-11-04 09:08:37.986>: [Info] (AZCore): [Game] CGame::ActorContainerDisconnect
<2021-11-04 09:08:40.408>: [Info]: CSystem::Quit invoked from thread 12336 (main is 12336)
<2021-11-04 09:08:40.408>: [Info] (AZCore): [Game] CGame::ActorContainerDisconnect

DXDiag Logs


System Information

  Time of this report: 11/4/2021, 06:10:01
         Machine name: MIKES-PC
           Machine Id: {FE5DBC37-F7CE-4726-AC0D-E88889A92A6A}
     Operating System: Windows 11 Pro 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
             Language: English (Regional Setting: English)
  System Manufacturer: System manufacturer
         System Model: System Product Name
                 BIOS: 3405 (type: UEFI)
            Processor: AMD Ryzen 9 3900X 12-Core Processor             (24 CPUs), ~3.8GHz
               Memory: 32768MB RAM
  Available OS Memory: 32682MB RAM
            Page File: 10930MB used, 35574MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 192 DPI (200 percent)
      DWM DPI Scaling: UnKnown
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.2.2
DxDiag Version: 10.00.22000.0001 64bit Unicode


DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices

       Card name: NVIDIA GeForce RTX 3090
    Manufacturer: NVIDIA
       Chip type: NVIDIA GeForce RTX 3090
        DAC type: Integrated RAMDAC
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_10DE&DEV_2204&SUBSYS_147D10DE&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 40688 MB
Dedicated Memory: 24348 MB
Shared Memory: 16340 MB
Current Mode: 2560 x 1440 (32 bit) (100Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: C49RG9x
Monitor Id: SAM0F9C
Native Mode: 2560 x 1440(p) (99.946Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll
Driver File Version: 30.00.0014.9649 (English)
Driver Version: 30.0.14.9649
DDI Version: 12
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.0
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 10/19/2021 8:00:00 PM, 1056280 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6144-11CF-DF56-73340EC2D335}
Vendor ID: 0x10DE
Device ID: 0x2204
SubSys ID: 0x147D10DE
Revision ID: 0x00A1
Driver Strong Name: oem8.inf:0f066de3b9184289:Section072:30.0.14.9649:pci\ven_10de&dev_2204
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 4
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 10.000X - 0.500X
MPO Media Hints: resizing, colorspace Conversion
MPO Formats: NV12,P010,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 10.000X - 0.500X


Sound Devices

        Description: Realtek Digital Output (Realtek(R) Audio)

Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438733&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTKVHD64.sys
Driver Version: 6.0.9088.1 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 12/21/2020 8:00:00 PM, 6005344 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: Speakers (Realtek(R) Audio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438733&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTKVHD64.sys
Driver Version: 6.0.9088.1 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 12/21/2020 8:00:00 PM, 6005344 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No


Sound Capture Devices

        Description: Headset Microphone (Oculus Virtual Audio Device)

Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: oculusvad.sys
Driver Version: 13.3.46.740 (English)
Driver Attributes: Final Retail
Date and Size: 2/10/2021 8:00:00 PM, 75280 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

        Description: Microphone (Steam Streaming Microphone)

Default Sound Capture: No
Default Voice Capture: No
Driver Name: SteamStreamingMicrophone.sys
Driver Version: 8.33.15.17 ()
Driver Attributes: Final Retail
Date and Size: 7/27/2017 8:00:00 PM, 40736 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF


Video Capture Devices
Number of Devices: 0


DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Keyboard
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: 2.4G Keyboard Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x062A, 0x4101
FF Driver: n/a

  Device Name: 2.4G Keyboard Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x062A, 0x4101
FF Driver: n/a

  Device Name: AmazonBasics gaming mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x3938, 0x1110
FF Driver: n/a

  Device Name: 2.4G Keyboard Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x062A, 0x4101
FF Driver: n/a

  Device Name: AmazonBasics gaming mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x3938, 0x1110
FF Driver: n/a

  Device Name: AURA LED Controller
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x0B05, 0x18F3
FF Driver: n/a

Poll w/ Interrupt: No


USB Devices

  • USB Root Hub (USB 3.0)
    | Vendor/Product ID: 0x1022, 0x149C
    | Matching Device ID: USB\ROOT_HUB30
    | Service: USBHUB3
    | Driver: USBHUB3.SYS, 7/30/2021 17:10:05, 696656 bytes
    |
    ±+ Generic USB Hub
    | | Vendor/Product ID: 0x05E3, 0x0610
    | | Location: Port_#0001.Hub_#0003
    | | Matching Device ID: USB\USB20_HUB
    | | Service: USBHUB3
    | | Driver: USBHUB3.SYS, 7/30/2021 17:10:05, 696656 bytes
    | |
    | ±+ USB Composite Device
    | | | Vendor/Product ID: 0x062A, 0x4101
    | | | Location: Port_#0002.Hub_#0004
    | | | Matching Device ID: USB\COMPOSITE
    | | | Service: usbccgp
    | | | Driver: usbccgp.sys, 6/5/2021 08:04:46, 221512 bytes
    | | |
    | | ±+ USB Input Device
    | | | | Vendor/Product ID: 0x062A, 0x4101
    | | | | Location: 000b.0000.0003.001.002.000.000.000.000
    | | | | Matching Device ID: USB\Class_03&SubClass_01
    | | | | Service: HidUsb
    | | | | Driver: hidusb.sys, 6/5/2021 08:04:46, 73728 bytes
    | | | | Driver: hidclass.sys, 6/5/2021 08:04:46, 274432 bytes
    | | | | Driver: hidparse.sys, 6/5/2021 08:04:46, 77824 bytes
    | | | |
    | | | ±+ HID Keyboard Device
    | | | | | Vendor/Product ID: 0x062A, 0x4101
    | | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | | | | | Service: kbdhid
    | | | | | Driver: kbdhid.sys, 6/5/2021 08:04:46, 69632 bytes
    | | | | | Driver: kbdclass.sys, 6/5/2021 08:04:46, 90424 bytes
    | | | |
    | | ±+ USB Input Device
    | | | | Vendor/Product ID: 0x062A, 0x4101
    | | | | Location: 000b.0000.0003.001.002.000.000.000.000
    | | | | Matching Device ID: USB\Class_03&SubClass_01
    | | | | Service: HidUsb
    | | | | Driver: hidusb.sys, 6/5/2021 08:04:46, 73728 bytes
    | | | | Driver: hidclass.sys, 6/5/2021 08:04:46, 274432 bytes
    | | | | Driver: hidparse.sys, 6/5/2021 08:04:46, 77824 bytes
    | | | |
    | | | ±+ HID-compliant mouse
    | | | | | Vendor/Product ID: 0x062A, 0x4101
    | | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | | | | | Service: mouhid
    | | | | | Driver: mouhid.sys, 6/5/2021 08:04:46, 65536 bytes
    | | | | | Driver: mouclass.sys, 6/5/2021 08:04:46, 90448 bytes

welcome to the club, Happened to alot of us and the general consensus is you are banned for no reason, just the AEC malfunctioning and theres no fix for it yet. CS will tell you its not a problem from their end.

Have you tried reinstalling EAC?

It’s located within new world folders.

Yeah, no luck

Are you using overwolf or mini map of any kind?

No, I don’t have that program installed.

Sorry out of ideas personally. =(

Yeah i did reinstall the game, Then reinstall EAC, flushed dns, renew DNS, Unplug my modem for 60secs, shutdown my pc, whatever the CS told me to do i did all of that, The problem is not from our end, There’s something which is triggering the EAC from letting us log in.

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