Unable to Open Package of Specialized Smelting Materials

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  • What is your character name in New World: Maegmas
  • What server/world did you experience your issue on: Rivadeneyra
  • Describe the issue you are experiencing: Earned a Package of Specialized Smelting Materials and I cannot open it. Even when opening another box, and selecting next, box shows empty and does not disappear. Logged out to menu, and back in, still could not open the package. Exited game completely re-logged in, still cannot open the box. Either by double clicking the box, or using the Open command in the context menu.
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: Cannot gain earned materials.
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: N/A
  • What are the steps to reproduce the issue as you experienced: N/A first time and I recieved a logging box and it opened fine.

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