Unable to Regional Server Transfer to US East (0 Characters There)

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PS: Your Known Issues List links me to the December 2021 Patch. I’ve left the information there so you can see it for your self!

  • What is your character name in New World: Mala Zedik
  • What server/world did you experience your issue on: Yggdrasil
  • Describe the issue you are experiencing: Unable to Regional Transfer to East Coast
  • Is this a bug or an exploit: BUG
  • (if a bug) How did the issue effect your gameplay: Unable to play with friends
  • (if a bug) Were you able to recover from the issue: Not until Amazon Fixes the issue
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: (Check Below)
  • What are the steps to reproduce the issue as you experienced:
    Attempt to Regional Server Transfer US East:

Check Live servers to make sure I have ZERO characters on US East. Screen Shot Below showing my characters 2/2 for US East, but also showing ZERO characters on any Live US East Server.

Is it possible you had and deleted a character in the region you want to merge to before Feb 11 2022? This is a known issue we’re working to address in a future update.

Yes, I had a character that merged in the US East Region.

However, I can state that the PTR and the NDA clients are likely counting my character count. It was saying 3/2 before I deleted my character on the PTR this week.

is there any update for server transfers region cooldown?

Delete one of your PTR toons. they count towards your total :slight_smile: worked for me and i had the same issue. @Aenwyn you should share this fix with your team.

Sadly that will not work as a work around. I’ve already deleted the PTR character as stated above. Meaning I have 0 PTR characters and 0 US East Live characters. :frowning:

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