Unable to work the floor glyphs in Lazarus

Floor glyphs in Lazarus not working so unable to progress the dungeon. Using my key.

Hello @Hawk_X

Welcome to the New World forum and thank you for bringing this issue to our attention.

If you’re experiencing a bug in the game please contact our live support so we can elevate a ticket to our developer team.

For the bug report you’ll need the following information:

-Character name
-Server name
-Where in game did the issue happen
-Name of specific quest item event npc or other relevant details

And if you’re able get some screenshots of the bug in game.

Hope this help, see you in Aeternum!

Recently escalated to the Dev team by Luxendra:

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