Ursa > Dry tree (cant see my character)

[Officially_Nagii]

UPDATE : its been week now since merged happen… i still have no help from AGS
you really want me to quit the game or what?

things i tried so far : Unistall , Verify , Delete Savedata (appdata files)
result : No help still missing

• What is your character name in New World: Yanagii-Oujii

• What server/world did you experience your issue on: EU CENTRAL Ursa > Dry Tree (merged)

• Describe the issue you are experiencing: The server and character are not loading

• Is this a bug or an exploit:

• (if a bug) How did the issue effect your gameplay: cannot play

• (if a bug) Were you able to recover from the issue: no, tried unistall / verify files / restart pc / restart router

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  

• What are the steps to reproduce the issue as you experienced: i cant do anything

[Tersky]

Have you deleted the appdata file? Uninstalling may not delete this file so you have to do it manually. It deletes all your settings so you have to re-set that up but it seems to have solved this issue for some people. See post below:
Character not showing

[Tersky]

TL:DR version (taken from link in above post):

Checking the Forum, this issue might be related with the verify the AGS Files that are linked within New World. Follow this troubleshooting:

1. Windows + R type in %APPDATA%
2. Go to Local and Roaming (Both files will include an AGS file) and open them.
3. Rename the AGS sub-folder ‘‘New World’’ to something different like ‘’_New World"
4. This will refresh the cache files within New World and remove the error within the character not loading.

A previous Forum I was working with a another players, we found the only solution for this launching error with the character list was this troubleshooting, you can check this Forum with this link: Main Menu buttons don’t work + character/Worlds wont load . It also have another possible troubleshooting there.

Please let us know as soon as possible if after these troubleshooting the problem persist.

Thanks for all your feedback and specially your patience

[Tersky]

My bad just saw you tried this…still gonna leave it up but sorry i didnt read it carefully enough

[Officially_Nagii]

thank you, but sadly it didnt work everything i tried.

[Vermintide]

do you have a 2nd user by chance?(ur 2nd slot)

[Officially_Nagii]

yes. from Hellhiem > IDK where is it now after merged

[Vermintide]

@Willard @BRGF can you check this guys account if its fine?

[Vermintide]

Ive only had this Issue occur but not everytime nor is it the same fully, mine capitalized all letters anywhere and would say “link twitch above” and never load my users either but restarting fixed it. Could be just your account somehow broke and recommend bumping the thread for some ags to fix it for you.

[Officially_Nagii]

Thanks for helping me out @Vermintide and @Willard , ill try to contact support and i will update you for the result
wish me luck