Valhalla Server Problems - Long Load Time Fast Traveling to House in Brightwood Valhalla

[buzz3791]

I’ve played new world for over 1,000 hours. For some reason, just now the load time from Restless Shore Solitude Cemetery point of interest to my house in Brightwood on Valhalla is in the fourth minute. I have never had this happen before.

Is something wrong with the Valhalla server?

After 5 minutes, it finally loaded.

[Fenrirskoll]

Hello @buzz3791,

I am sorry to hear you seem to be having issues with load times.

Please try the following steps in order to troubleshoot this:

1- Please verify the integrity of game with the Steam integrity check
How To run a Steam Integrity Check
2- Close other applications that may be taking up your bandwidth.
3- Switch to a wired connection.
4- Restart your router and modem.
5- Troubleshoot your firewall.

-Press Windows + R, type “firewall.cpl” into the Run window, and then press Enter.
-Click Allow an app or feature through Windows Firewall and then click Change settings.
-Look for the game in the list of allowed apps and features. If it’s present, make sure it’s checked, and that both the Private and Public columns have a check mark. If the app is missing from the list, you need to add it.
*Click Allow another app…, locate and select the app, then click Add.
*Once you’ve done that, you need to ensure that the app is checked, and that it has check marks under both the Private and Public columns.

6- Test your connection for packet loss or buffering. To test, go here and click the big Start Test button to start the test. Once the test is complete, the results are displayed.
7- Verify you are not using VPN or proxy services. (Note the use of VPN is not permitted when connecting to our servers).

If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games.

I hope this helps and if not, do not hesitate reaching out to live support.

See you in Aeternum!