Visual issues with the game

Hi,
im having this visual issue since January,
At that moment I was about to change the GPU so I didnt pay attention thinking that it is because of the gpu,
but it still there and I couldnot deal with that, I contacted to my hardware customer services and they cant deal with it.
so i wonder if this comes from the game?

I already uninstalled and reinstalled: drivers, windows, gpu,
I dont know if you can apreciate it? the leaves and bushes are having dithering effect


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Hello Hyekar,

Thank you so much for reporting this performance issue within the video’s quality. I also want to thank you for sharing all the troubleshooting you’ve done so far.

Please before we escalate this issue via web ticket for further investigation; check this listed troubleshooting for graphics performance:

If you already have all these troubleshooting done please let me know, I’ll be waiting for your reply; Thanks again for all your feedback.

Screenshot 2022-04-14 5.56.31 AMpastedImage (3)Screenshot 2022-04-14 5.56.31 AM

Hi,
Yes I tried all this, I reinstalled all the drivers, windows, bios, I changed CPU, GPU, but nothing helped I reinstalled Steam… but nothing, Im also checking it with NVidia and Amd…:sob:

What gpu is it?

I previously had rx590 and recently changed to rtx3060ti, thinking that it has to do with the gpu(also bcz it was time to change)

Sorry for late response - I’m pretty sure this isn’t a bug. When foliage gets too close to your camera it will fade out until it disappears completely. Foliage that isn’t right in front of your camera should look normal, correct?

Hello Hyekar,

I also want to apologize for my delay, I was off-shift. Please let us know if you can verify Properso’s information request to clarify if this keeps happening and it’s a regular visual effect when we’re too close to the foliage.

I’ll be grafetul of any update you want to share with us.

Screenshot 2022-04-14 5.56.31 AMpastedImage (3)Screenshot 2022-04-14 5.56.31 AM

Hi,
Sorry for my delay,
Yes, it should dissapeare without this lines u can see, it is weird effect that happened in the middle of january but I thought it us GPU issue, so I changed but it still there , idk mb it is bcz of the motherboard, but i am open to any suggetions.

I reinstalled bios, windows, drivers, the game

For me it looks the exact same, im fairly sure its not a bug. It will fade out once the object is close enough to your camera, if its not close enough it will look like on the screenshots you posted

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Hi,
I made a video here New World 2023 03 21 16 59 57 03 - YouTube
You can check on the video, zoom the 1:04

I checked oin other device, yeas it seems like there is no problem with the graphic and it looks like that… hmm, for some reason I thought it was different before, or I just didnt pay enought attention to it :person_shrugging:
thank you for the time and help