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We also have existing workaround for some issues that you can find here:
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What is your character name in New World: DeathKrieg
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What server/world did you experience your issue on: lagado
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Describe the issue you are experiencing: missing voidbent armor
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Is this a bug or an exploit: BUG
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(if a bug) How did the issue effect your gameplay: missing item and waster my coin
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(if a bug) Were you able to recover from the issue: no
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced:
when the yesterday patch finish I log into the game ,I put off my voidbent armor into bag then I use the trade post to buy some mining armor, when I check bag to use the item I appear my voidbent armor are disappear. I have double check storage and relog the game still could not find my armor all my voidbent armor are still disappear.
I have to contact the support service five times and the feedback make me so sad with the service team who run the game they only told me could not help me to retrieve item and told me to use the forums to report the BUG if I think that happened is a bug, any one got this issue plz tell me how can i resolve that, Its not my mistake but now i have to take the result .

