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We also have existing workaround for some issues that you can find here:
What is your character name in New World: Tymazen
What server/world did you experience your issue on: Yaxche
Describe the issue you are experiencing: My Voidbent dex helmet “disappeared” when I put it in storage, and did not reappear when relogging.
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: I just lost one of the most valuable items in game… I expect it back…
(if a bug) Were you able to recover from the issue: No
(if a bug) Please include a screenshot or video of the issue that you have experienced:
What are the steps to reproduce the issue as you experienced: Literally just double clicked it in and poof….gone.
Same thing happend to me, the items were dropped to the ground and I didnt noticed because my server storage is always too crowded…
I lost full 590-600gs set…
Apparently for some people theres a visual bug where your storage appears to be open when actually is not, so when you right click the items to store they drop to the ground.
They need to fix this ASAP and restore the items we lost.
