Wait = fair / loose your position in the queue = UNFAIR

Dear teams,

As you have explained many times, you think it is normal that the wait is long for the launch of New World.
Beyond this debatable argument which refers to a certain fairness (everyone waits for their turn), being disconnected from the queue for no apparent reason and losing 2000 places is a scandal.

I logged in this morning, there were 300 people before me. I was disconnected even though I was number 1.

Then 1300, then now 2500.

Total time lost: 5 hours (and counting).
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Hi @Aidana

Im sorry for the issue you currently have. Please make sure to check the following: Login Error - TooManyRequestsException

This doesn’t always work. My queue started at 3000, went down to like 500 and I got like 5 of these messages along the way. The sixth time, my queue didn’t pop back up and I even waited 2 hours to see if it was maybe running in the background, but nope, I had to requeue again.

3 Likes

day 3 coming to end. Problems not solved. We can’t play your game. No update from you. We all are losing patience.

1 Like

Same happened to me a couple times, the temporary fix provided by AGS customer service never worked, I always got back to the bottom of the queue.

Also queueing is fair but the way the queues are being handled in this game is horrendous, frustrating and unfair.

  • No ability to relog and 0 grace period if you get a crash or a disconnection : which can happen consedering the game is still very badly optimized and still has a lot of issues.

  • Ability to avoid being kicked out for afking by running into a wall (Tho that might have been fixed).

  • Random errors while sitting in the queue, these can be different but that one seems to be the most common

Please tell use you have a fix for this soon. Also please let us know if OTHER error types will have us reenter the queue by waiting after hitting OK. I’ve gotten two error this morning that didn’t match this error code. One was failure to login and had Cancel as the only option. The other was some other failure message, sadly I forgot to screen shot it. Is there a log file somewhere I could check for the exact message?

you guys need start doing random server restart or do away with auto run or put time limit on it cause there are way to many players who face rocks or buildings in town and hit auto run and leave char doing this for hours up to all day and this is causing the long log in times on algrind us east server please do something about this it is very unfair for players to hit auto run while they go afk for hours to all day while thousands of players are sitting in log in que

jsut wait til the weekend when everyone who wants to play actually can… queue times will be double

they need do away with the auto run cause that is what is causeing the major log in ques i have saw tons of players just auto running into side of wall all day and hours at a time while others sit in que they need give us ability to report players who ding this and give them a day to week not able to log in then players will stop doing it but will suit me just fine if they do away with the auto run and they also would have do timer if you dont move around with in certain amount of time they get kicked cause i have saw some players using the open storage menu or quest giver menu to go afk all day and hours at a time

auto run wont keep you logged in

auto-click is working very well still… I saw many players hidden in a montain bitting the stone every 1 min. How can a MMO in 2021 not able to counter external programs. They even didn’t think it was necessary. (Ok they did few days ago but a bit late).

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