Waited for 4 hours in queue, Internal server error, queue reset

same here friend :slight_smile:

simply roll on a less crowded server. Wow, that is so hard.

We dont have less crowded server on EU. I just kicked from quene at 300, now go back up 2300. I have work and dont have time for quening.

Same here

5x error 8h waiting on total

very frustrating

Buy game and losing time in queu

Have been waiting for 7-8 hrs? Got booted in line several times…just got moved to 5000+ in queue. At one point I made it into the 100’s before getting booted…

This. So very much this.

And to add to insult - the queue is added AFTER character select. So if an ingame bug throws you to the character selection… guess what? Yeah, that is right. New Queue.

One would thought that Amazon Games - owned by one of the world leading cloud host providers, would be able to afford sufficient server capacity.

it’s no point sitting in queue as long as this is going on. better to do something else and look out for news of a fix.

There are no less crowded servers on EU dude! All of them have hundreds and thousands of players in the queue…have you ever even looked in the menu “view worlds” ?

Another forum thread reported something interesting, if you get an error, just press Ok and wait, don’t click on play just wait for a couple of minutes.

I have been kicked 5 times in the past hour and when I press Ok , after a minute or 2 it puts me back in the queue in the same spot and continues!

I don’t know if this will work for everyone or all queue errors but let me know if works for you guys

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Same here, just click OK and wait, it can take awhile but you keep your Q spot

I’ve tried to avoid commenting on these threads but the current situation it getting ever more frustrating.

3 times today I’ve been kicked out the queue after an hour and each time put to the end of the queue. Same issues last night.

I’m currently at 3963 after rejoining the queue at 5329. Fully expecting to get kicked out of the queue again anytime soon…

I’ve seen lots said about additional servers etc… but that doesn’t seem to be cutting it. If Amazon, a company with one of the biggest cloud compute services (AWS) in the world, can’t spin up additional resources when needed then to me there is something else wrong here and we’re not being kept up to date by the community managers.

Ok i found a solution. If you get internal server error message, Just press ok and do not press play. Wait for 15 seconds and you will join the queue again with the same position.

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If they dont bring on 100 more EU servers overnight the situation will not be any better. So I waited almost 48 hours now for a company which core business is hardware/servers with AWS - if they dont solve this by tom morning I request my full steam refund and goodbye. Was able to play 10 minutes so far - thats a joke. I expect to wait 10-15mins…not hours.

@mm_loginservices_TooManyRequestsException…jut got kicket from queue 2 times with this error, after so much time waited. What a Shame amazon. I was thinking there will be some bad stuff at launch, like all mmorpg, but didnt except to be soo bad at all. Second day wasted, ty!

Damn I was hoping the Ok and wait would be the holy grail but it isn’t for me.
It worked like 8 times in the past 3 hours of being in queue.
Another hour and I would have logged in.

Suddenly instead of the internal server error I get a different one
I get an error something about unable to connect to the login queue.
I press ok, waited for 10 minutes and still nothing, this time I really got booted out of the queue system, yet another 3 hours gone to waste…

Problem solved: At least that’s how it works for me.

After you have received the error message, click the erros message away.
Dont click any button now! You will automatically be put back in the queue where you were kicked out.

Feel free to copy & paste this massage if that worked for you.

Be aware that if you get a different error like “unable to connect to the login queue” you are actually booted from the queue, waiting doesn’t help get the queue back in my case :frowning:

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Hi! After 7 hours in the queue, I have several error screens that I have. Do something please. I haven’t played for a minute today. All time I stay in queue.
If this continues for a few more days, I will be forced to refund the money for the pre-order, as much as I would like it.

Btw if you ever gets disconnected from with the Internal error message press only on the X and wait for about 1 min in the " lobby" dont press on play or charactar or anything. The Queue window will pop up again and you wont lose your queue on the server.

Was sceptic to this but it worked, didnt lose my queue this time :slight_smile:

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A new thing happened w/ my account. There is no chance to look achievements or set any title.
How to fix it ??
Im 23lvl at now and I got some achievements 100%