Waiting for server to describe the world

[ThatGuyExo]

Error: Timed out while waiting for server to describe the world.

Server: US-East Royllo

IGN: ThatGuyExo

I have tried

• %appdata% deletions method
• disable internetprotacol v6
• ipconfig line in command prompt
• disable firewall

nothing works I am certain its a bug on your server side and I shouldn’t have to do all these things on my pc to fix it as I have also tried to log on other computers and its just a character bug still doesn’t let me log……

Back Story: I was pulled into a expedition then had lag detected on the top of the screen and was spawned in and couldn’t move anywhere so I tried to relog then I got this error and haven’t been able to log in since. My party members said they could here my character running but couldn’t see me… My character remained to appear online for 14 hour on my friends list but now has gone offline. (Just trying to give you guys all the info you need to patch this.)

What are my options now and can i or will i get any compensation for my lost time this is a very import time in the game and have taken off work for the week to grind max level and help take over the server…

Please we need a patch and a update on a ETA for a patch or fix.

bare minimum do a server reset aka maintenance to refresh every one…?

case id : 42343c33-73c9-4a0f-b122-3c125f1191f6

[cileymyrus]

was there a fix to this problem? i have the same thing happening its been 3 days

[SoMuchGirth]

Myself and dozens of others have started several threads on this and the development team says they’re aware. They have no idea what to do about it but from those who have experienced it before, a server reset will temporarily fix the problem until it happens again.

I’ve been waiting for 6 days now for Amazon to share anything on this with us and still nothing.

At this point, it’s the worst error you can get on the game and basically means you cannot play until it’s fixed.