As a fellow GM I agree. I was lucky enough to have a trusted Commander doing the wars for me, I focused on everything else. I still helped as much as I could even though I was underleveled, tactics and brainstorming, messaging people and pinging etc.
Sounds pretty much like a system we used to have tbh! Definitely needs some improvement asap tbh, even just the role select or maybe some quick UI to see what weapons the person is playing?
Forums moderators are customer service but without actually doing anything as a customer service rep could do for a customer in real life. All they do and are capable of doing is providing very light “everything will be ok, we are giving developers all the info you guys post” while it all goes into the internet version of the shredding bin.
Credit where due. Won’t say there isn’t a lot further to go with progress, but that doesn’t mean there isn’t any, or at least, attempts at it. They do see and info is passed along. Things on this scale, take time to get right, let alone adding to it while keeping it right once it gets there.
The amount of mirco management you have to do for a war roster is insane, we have multiple exel and spread sheets that people have to fill out and edit on a daily basis and still cant keep up half the time.
Especially since we basically have to participate in 1-3 wars everyday. This war system is a mess.
I run the wars for my guild. This is not a good organizational system. Further, the in-game VoIP is awful.
Battlefield 2 – circa ~2003 – Allowed a commander to see the entire battlefield. See all their soldier’s classes/roles, send orders to specific groups, and talk to specific group leaders or the whole team. sort by groups and see locations and health statuses.
A battlefield-style commander system would go a long way towards making wars more manageable.