Weaver's Fen Ring Deleted

Character Name: Etrac
World: Frislandia
Region: US East

My Weaver’s Fen ring was deleted off my character. It was locked when I logged off and when I logged in, it was gone off my character. I’ve already created a ticket, contacted live customer support who subsequently created another ticket, and am now making a forum post explaining the situation. Seeing as it’s a quest reward, there is no in-game way to receive another. Would it be possible to receive a replacement?

Screenshot: Screenshot - 24daae7943f82e2316ab175edcb34e7e - Gyazo

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