What happened to the costumes? Does Amazon disrespect its players?

Good morning.

Let me start by pointing out that I’ve made no secret of the fact that I’ve been buying a lot of costumes since the game launched. I like and think it’s a support for the creators, but…

The descriptions read that purchased costumes are credited to the entire account, and that was the case until recently, and today I log on to a new character, and what? THE COSTUMES ARE GONE. Is this a special trick on Amazon’s part to once again make money on players for them, or a mistake?

They are working on it right now Jager!

All my skins are gone store skins, twitch/prime drops etc - Bug Reports / Bug Reports - New World Forums

<3

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Oh! Thank you! <3

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You are welcome! Arcadia helps!

And it’s also been fixed. Please relog and give it another try.