Whats the point of providing feedback if no one at AGS reads it?

Since this is a new game full of bugs and exploits, I thought that I would try to communicate said bugs and exploits to the developers. Now there is no ticketing system in the game, as there was with WoW, but fine, I used the forums instead. I used to like the game, defended it heartily and wanted to make sure it improved.

But what is the point of that exactly? No one from the team has ever read my posts or even gave me a copy paste “we will forward this to the developers” reaction. I have several videos and screenshots that I did not even bother posting here anymore as I am so demoralized by the absolute lack of communication.

If I was the only one, then this would suck, ok, I’ll survive, but I am not the only one. Just look at how many forum posts have an orange symbol showing that someone from AGS bothered to involve themselves. The Gold Bug was communicated quite early yesterday and, well, what happened? How many people informed AGS about it and what was their clear feedback? Please don’t link me the posts in “Official News”, because by now we all know that they are just public relations BS that have no impact on the game.

I have died, like others have, to various bugs and just plain bad programming and NOTHING was done about it. We don’t even get any info if these issues have reached AGS and will be fixed in the future. Even if they have a good reason for keeping certain things, I as a player would never know as they do not communicate.

Instead I get a stance and a title, which does me absolutely no good. Players who made it to 60 by using exploits, who are insanely rich thanks to exploits and whose companies control whole servers, thanks to exploits, are just able to continue on as no one at AGS does anything. It seems that this company is so afraid of loosing players that they want to keep them all, at whatever the price.

If this was a new genre, a new type of game and IT, then I would understand. But we have had 20+ years of experience, even academic writing and none of this was taken into consideration.

What reason do I, as an honest, non-exploit-abusing player, have to continue playing and posting here? What would be my motivation when everyone has all the money, all the power and is at max level, for me to struggle through on my own, when Amazon clearly cares nothing about me or my issues? There are so many problems here and many of the fixes we get reflect problems that a majority is not struggling with while at the same time no one faces consequences for behaviour that is clearly against the ToS that we all agreed to.

Why should I join a company if my company or its opponents just use exploits since no one will ever ban them for it? Why should I run around to gather resources in order to level my professions if all the exploiters can just buy their way to max level? What is the point of playing if my achievements will never reach the level of the Cheaters? And why post here if Amazon does not give a damn?

All of these are rhetorical questions, because, well, no one will read this anyway.

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Someone might, but we never get info from devs on whatever the plans are.

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Does anyone expect to see a reply beneath every single feedback post?
Have you seen the amount of feedback posts?
Its normal to not hear devs talking, unless they are telling their visions.

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yea that’s the problem. No one is telling any vision nor anything ta all.

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Thank you for your concerns. I will forward this onto the New world Development team.

Stay saucy adventurer.

(Unofficial) Replier to those in need of validation.

That’s exactly why i stopped giving feedback.

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I agree that it’s verry disapointing that you get so rare feedback from the developers.

It could be such a great platform for brainstorming with them and it has the potential to make the game really great. But if there is no response from them, people will stop write here and the game will miss all the great ideas postet here.

Only if the player numers will go significant down the developers will ask “hey why are there so many people leaving ?”

I can’t believe that it ist so hard for amazon to pay some people to really listen AND comunicate with the people in the forum.

I am sure there are many people writing here in the forum who would be lucky to get paid for a job like this and would really take it verry serious.

Why not nominate the one with the most likes here ?

So PLEASE talk to us. Let us know you listen.
Not only once in a while. Every single day.

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why even reply if you have nothing other than your negativity to contribute?
Again, rhetorical, I dont care about your answer

WoW used to have a system where contributors to the forums would be specially designated. I think the colour was green, and they had higher than average reactions from the mods.

I believe the main problem is that they f. up so hard at launch having not enough servers that now all their energy has been wasted on resolving that problem.

We are about to reach 4 weeks since launch and no major update has been launched. Bugs and core mechanics havent been adressed yet. That with people havent been able to play with their guilds, their friends etc… People is reaching 60 and havent played with friends.

So take all of that and the conclusion is that people is leaving the game. And the major issues that could be getting fixed are not because they are adressing problems they created.

So the feeling of this in short and medium terms isnt good :grimacing:

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What do consider short and medium term good chap?

4 weeks? Short term?

Games been out 3 weeks. we will hear more about proposed plans in the coming weeks.

The only solace you’ll find in deducting a purpose of feedback is knowing that you genuinely contributed and tried to make the game better. You spent your time, energy and critical thinking and writing to offer intelligent feedback. That’s all you can do.

The next stage is to move into acceptance that Amazon has no obligation to reply to anyone individually on feedback and can delay community feedback as long as they desire. Of course there are risks and rewards for how they manage those comms but my point to you is if you can’t find the fun in the current games state you’re probably best to leave and come back later. Otherwise the frustration will get worse.

Another point to think about is unless you are the target market for the game there is a higher chance your feedback will be ignored (not counting bugs/exploit reports). In the closed beta there was a thread on the stagger system with over 3,000 replies from the community, overwhelming majority were in favor of. The devs did not respond once. Even during their delayed period to launch date they did not release any community feedback statements on that thread regarding combat improvements. Think about it, they don’t give a crap to reply to the #1 feedback thread over a month period of closed beta (where the entire point was to gain feedback) why would you think they give a shit about our individual write-up whether it’s communicated at a masters of English level or from a 15 year veteran game designer? In otherwords, the quality or quantity of your feedback does not change what response you will get from Amazon.

Lastly the quantity of community feedback during the games live state now is likely in the tens of thousands of posts across multiple social platforms. Amazon is likely using software to aggregate keywords and other metrics so you have to realize that any expectation of a human element that your feedback was received and will be commented on is slim.

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Ok wow, thank you for this. I marked it as “solution”, because I do not think that anyone else will come close to this in terms of…well, suitability I guess. I not only agree with all points, I also believe that this is probably the best way of seeing it, as there really is no other choice and I noticed the example you named as well.

A+ Post.

I think the biggest problem is not the game itself but is how the developers communicating with the players.

Bugs… issues… complains are given on all games. They should give us players a proper plan on what will happen on the future. Even the will give us days… months… as long we know what to expect

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They should roll something out in the next few days or so I heard.

Hope You’re right

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