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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
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What is your character name in New World: Horuta
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What server/world did you experience your issue on: Bouneima
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Describe the issue you are experiencing: In the town of Ebonscale Reach on our server on the first level of houses everything looks normal but the colliders are not working for the floor. The 5k green house is inaccessible at all by any means and that is my house. It is the only house that is cut off by this bug in the town. You can fall thru though and enter alternative rooms under the town and just run around down there and enter “secret rooms” if you know where to go.
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Is this a bug or an exploit: bug
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(if a bug) How did the issue effect your gameplay: I couldn’t pay my house taxes and now I cannot use the fast travel/get trophy buffs and so on. Can’t abandon the house either bc I cannot get to it.
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(if a bug) Were you able to recover from the issue: No
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced:
anyone can reproduce this issue. Just run over the affected area.

