Why am I falling through the map?

Ok so I’m running the never ending Legendary Sword quest and I have made my way to great Cleave. (I have managed to kill the priest and now I need to kill the “Diablo” at the mountain of Orichalcum)

I’m keep falling through the map on rocks and cannot go up a set of stairs without being under them. Other players are experiencing the exact same thing that are in my party and running in the open world.

I have updated my Nvidia drivers and restated the game but the issue persists. Are other players on different servers also having this issue?

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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
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  • What is your character name in New World: OddBigBossManTTV
  • What server/world did you experience your issue on: Mushpilheim
  • Describe the issue you are experiencing: as listed above
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay:
  • (if a bug) Were you able to recover from the issue:
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: just walk up stairs and fall right through

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