Unexpectedly lost contact with gameplay server please try again later
*My account cannot be transferred
- But I can use my friend’s account to transfer normally
seek help
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Hi @fanyu609337316, welcome to the forums,
I am sorry to hear you seem to be having issues transferring to another server. May I now which server are you trying to transfer?
Aside from this. here are some things you can try in the meantime order to troubleshoot server issues:
1-Please verify the integrity of game with the Steam integrity check
How To run a Steam Integrity Check
2- Switch to a wired connection and restart your router and modem to tackle any internet issues affecting the transfer.
If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums to dive deep why this is affecting your account and not your friends, so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games.
I hope this helps and if not, do not hesitate reaching out to live support.
See you in Aeternum! 
- Maybe it’s not the network. I’ve tried many times
- I just successfully transferred the server to my friend
US East
Hi @fanyu609337316 thanks for the follow up information,
If you were able to transfer your friend but you are still experiencing issues completing your transfer, I suggest you to follow the last step of my previous post and create a web ticket for further assistance, you can create it here Contact Us | Amazon Games..
See you in Aeternum!!
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