Why is AGS testing out new content when old content is still BROKEN!

Honestly why on the PTR are they testing out new items content etc…when a core component of any major game is still BROKEN, fix the frigging chat!!! How is chat NOT fixed yet in this game, and they want this game to be taken serious as a major player in MMO’s. The longer you play the longer it takes to see any chat up to 1 minute…by that time any relevant communication needed is long gone

you do know the PTR can test fixes, while testing new content, right?

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