****** Please make sure you fill out the following information before submitting a report ******
Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find [here]
To report a player or company for Code of Conduct violations, please do so [here]
What is your character name in New World: jong123
What server/world did you experience your issue on:eu central Jotunheim
Describe the issue you are experiencing:i didnt get world change token for free at the start
the transfer token wa handed out from november 2021 till february 2022 and you dont get free tokens when you just started the game so if you wanna transfer you need to buy it from the store.
hope this help
no, unfortunately, it did not help, because if I were smarter, I would take a screenshot that it clearly wrote that I could transfer the character for free once
Hey @jong123 hope you’re doing great and welcome to the forums!
Really sorry for this you experienced with the transfer token, unfortunately as @brainmanager stated, the free transfer token wave was during certain dates. If your character was not active then it mean you don’t get the token. If your account was eligible the token should be available in the World Transfer tab. under in-game Store.
You can check further information here:
Hope this information is helpful and thanks @brainmanager for the help, appreciate it, wish you both a nice day!