World texture glitches

[eliaspassport]

Server: Dry Tree
Name: Magnithil

These texture glitches happens everywhere when playing, like here in windsward near Primrose.

Here I stand still and the rock in the distans and bridge is there.

Here I stand at same spot, just move my camra angle abit, and bridge is gone.

Here again stand at same spot, moved camra angle abit and both bridge and rock are gone.

Anyone else notice this?

[Centeotl]

Hi there, eliaspassport.

I’ve moved this over to the support section as our support team is better equipped to handle technical issues like this.

[Kexxelon]

Hello @eliaspassport .

We are glad to have you here with us. I understand the small bridge on the right side disappear when you move your camera angle, with some rocks in the background.

I recommend you to check the troubleshootings listed on the AGS support page regarding Frame Rate and Performance Issues, focus on GPU drivers and change between game window’s size.

If you’re still having problems, we need you to contact AGS customer support (Contact Us | Amazon Games) to escalate your case and review it more deeply.

Please make sure to add the DxDiag and Gamelogs through a sharing link from a Cloud Storage like Google Drive to the support report; instructions for generating a DXdiag:

Open and run DxDiag.exe

Game logs can be found on:

\Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Wish you the best and a nice week.