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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: WarLib / Renovatius (r.i.p.)
- What server/world did you experience your issue on: Erewhon / Xarayes
- Describe the issue you are experiencing: During the “minor” maintenance outage of the serveres, Erewhon came back online before Xarayes. However, the game chose Renovatius (on Xarayes) to be the default character to play - so naturally the button for playing said “World under maintenance” - switching to Erewhon, WHICH WAS CONFIRMED TO BE ONLINE by that time DID NOT activate that button - only deleting the Xarayes character and letting the game choose WarLib / Erewhon as the default fixed this.
- Is this a bug or an exploit: bug
- (if a bug) How did the issue effect your gameplay: see above
- (if a bug) Were you able to recover from the issue: see above. that’s not revovering.
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: see above; have a character as the default, on a server which is still offline and try switching to the 2nd characters who’s server is already online.