Most servers are capped to 2000 players max, only some of them capped to 2250 (they have been testing 2500 cap on some Australian servers but reduced to 2250 - seems like 2500 tests have failed).
This is kinda unfair, additionaly many servers are locked - you can’t create new character there, it causes drop of online on many servers where online is between 1300-1800, no newcomers, new players. They are literally divide community, friends, allies, companies, many disbanded due lack of new recruits or because many of their friend can’t create character, made character on another server because of queue in first days, paradoxically many current servers that opened day, two or three after launch and were not overcrowded are overcrowded now…
https://www.newworldstatus.com/
Unlock servers and increase cap asap to keep servers healthy and populated as long as possible, 2k cap is a joke, few days and online dropped for about 200-400 ppl per server at peak 